Shipping & Returns
All online orders are shipped UPS or USPS priority shipping.
Can I ship an international order? USA and Canada Only
Can I ship an international order? A1 Spice World does not ship international orders.
What methods of shipping are available? USPS Priority Mail, UPS Ground, UPS 3 Day Select, UPS 2nd Day Air, UPS Next Day Air – Canada ( UPS Standard, UPS Worldwide Express, USPS Priority Mail International)
Can I waive the signature? Should a customer waive the signature, A1 Spice World will not replace the order under any circumstances. We reserves the right to place signature delivery on any order placed.
What about overnight and 2nd day orders? Express orders must be received by NOON Eastern Standard Time Monday through Friday. Any express orders received after this time will not ship until the next day. Note: We will call during business hours if stock is unavailable.
2nd day: Keep in mind that UPS does not consider the day the order is shipped as a shipping day, it will be two days after we ship before your order will arrive.
Standard Overnight: UPS does not deliver overnight orders on Saturday, If you place your order on Friday, expect it to arrive on Monday.
What is the Return Policy?
Customers agree to abide by these terms and conditions upon placing any order.
If you need assistance during ordering, please call to insure you have ordered is placed correctly.
A-1 will accept the return of unopened spices and seasonings that are packaged in the 7 oz, 16 oz or 32 oz containers. A-1 will not accept returns of any products that are packaged in bulk sizes. If you need assistance during ordering, please call to insure that you have ordered the correct product. A return authorization number is required before any item can be returned.
Unopened returns must be requested within 15 days of the shipment date. Returns must arrive within 7 days of receiving an authorization number. A 20% restocking fee will be charged on all returned products. Products must be returned in the condition that they were received or a fee may be assessed which could reduce the refund amount. The customer assumes all shipping fees for returns or exchanges.